RETURN/REFUND POLICIES

Return and exchange policy 

WITHIN 15 DAYS AFTER RECEIVING ITEMS, UNIHAIR WILL AGREE TO EXCHANGE OR REFUND CLIENTS FOR THE PRODUCT IF:

  • Exchangeable ONLY when before using
  • The hair is tangle, shedding, loosen curl
  • Hair length is not enough like the order
  • Hair texture/ Color is not correct

 

UNIHAIR WILL NOT EXCHANGE OR REFUND FOR THE PRODUCT IF:

  • Use/ Damaged/ Cut hair
  • Change the product pattern
  • Not exchange or refund for closure and frontal items
  • The Viet Nam technology now can not make small curls like pixels. 100% good (applied to all factories ), sometimes the hair is so dry, sometimes the hair can not keep curl. So if you still want to buy a small curl, buy it on your own risk. We don’t accept returns – refund for small curl orders.

 

AND WE ONLY CAN REFUND THROUGH PAYPAL DUE TO GOVERNMENT POLICIES



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